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Which file formats does OneTutor support and how long does processing take?

Written by Jann Winter

Supported formats

OneTutor can process different types of course materials, including:

  • Text files (.txt)

  • PDFs

  • Audio files (e.g., .mp3, .wav)

  • Video files (OneTutor just uses the audio track)

How long does processing take?

After upload, materials are processed so that chat and quizzes can use them.

  • Typical estimate: about 5–10 minutes

  • Very large files may take longer.

Recommended guidelines (based on experience)

  • PDFs up to around 700 pages typically work well.

  • Lecture recordings up to around 3 hours typically work well.

  • Longer content may still work but can require more processing time.

Troubleshooting tips

  • If materials are still not available after a long time, try re‑uploading or contact support.

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